Refund & Return Policy

Last Updated: May 6, 2026

At KingsTailor, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

You may request a return if:

The product is damaged, defective, or incorrect

The item is unused and in original packaging

The return request is made within 7 days of delivery

Products that show signs of use or damage caused by customers may not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

Used products

Personalized/customized items

Clearance or final sale items

Products damaged due to misuse

3. Return Process

To request a return, contact us with:

Your order number

Product photos (if damaged or defective)

Reason for return

Once approved, we will provide return instructions.

4. Refunds

After receiving and inspecting the returned item:

Approved refunds will be processed within 5–7 business days

Refunds will be credited to the original payment method

Shipping charges are generally non-refundable unless the error was on our side.

5. Exchange Policy

We only replace items if they are defective, damaged, or incorrect.

6. Cancellation Policy

Orders can only be cancelled before shipment. Once shipped, cancellations are not possible.

7. Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again

Contact your payment provider or bank

Processing times may vary depending on your bank

8. Contact Information

For return or refund assistance, contact us:

Store Name: KingsTailor
Owner: Axit Desai
Email: kingstailor79@gmail.com
Phone: +91 97206 52478

Business Address

KingsTailor Fashion Studio
302, Shree Hari Complex
Near Honey Park Road, Adajan
Surat, Gujarat – 395009
India